Shipping and Delivery
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Yes, we ship to various countries worldwide. Shipping fees and delivery times vary based on the destination.
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Shipping costs depend on the delivery location and the weight of the package. Detailed information is available at checkout.
Ordering and Payment
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We accept major credit cards and secure online payment methods, including Cash Express.
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Orders can be modified or canceled within a limited time frame.
Please contact our Customer Service at cafstore@webloo.com promptly for assistance.
Products and Availability
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We offer a selection of official merchandise, including jerseys and training apparel.
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Yes, all our products are 100% official and sourced directly from authorized manufacturers.
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Please refer to PUMA’s official size chart for detailed measurements to ensure the perfect fit.
Returns and Exchanges
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You can submit a return request within 7 days of the delivery date. Returns are accepted if the item you received is non-compliant, damaged, defective, or counterfeit.
Customized products are not eligible for return.
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We currently do not offer refunds. Approved returns may be exchanged for a replacement item or store credit, subject to availability.
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Contact Customer Service at cafstore@webloo.com to submit your return request. Please include your order number and a description of the issue.
Account and Support
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You can reach us at cafstore@webloo.com for any inquiries or assistance.
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No, you can checkout as a guest. However, creating an account allows you to track orders, manage your preferences, and receive a welcome coupon for 5% off your first purchase.
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Click on “Forgot Password” on the login page and follow the instructions to reset your password.
